Contact Us

Contact Us

We are a small team and we answer every message ourselves.

Customer Support

Email: support@rebornely.com

We reply to all enquiries within 24 hours, Monday to Friday. Messages received at weekends are answered on the next business day.

What to include

To help us resolve things quickly, please include your order number and, where relevant, a photograph of the item received.

Common enquiries

Where is my order? Check the tracking link in your dispatch email. If tracking has not updated in 5 business days, email us.
I want to claim the 90-day guarantee Email us with your order number. See our Refund Policy for full details.
I entered the wrong address Email us immediately — we can usually correct it before dispatch.
Can I take this with my medication? Please speak to your doctor. We cannot give medical advice.

Business Enquiries

For wholesale, press or partnership enquiries, email support@rebornely.com with “Business” in the subject line.