Shipping Policy
Shipping Policy
Processing Time
Orders are processed within 1–2 business days. Orders placed on weekends or public holidays are processed the next business day. You will receive a confirmation email with tracking as soon as your order leaves our facility.
Delivery Times
| United States | 5–9 business days |
| United Kingdom | 5–10 business days |
| Canada | 6–12 business days |
| Australia & New Zealand | 7–14 business days |
| Rest of world | 8–16 business days |
These are estimates and are not guaranteed. Delivery can be affected by customs, carrier delays, weather and peak periods.
Shipping Costs
Free shipping is applied automatically to all 3-bottle and 5-bottle bundles. Single bottle orders are charged a flat rate shown at checkout before payment.
Tracking
A tracking number is emailed when your order dispatches. Tracking can take 24–48 hours to become active. If it has not updated after 5 business days, contact us and we will investigate.
Customs, Duties & Taxes
Orders shipped internationally may be subject to import duties, taxes or customs handling fees levied by the destination country. These are the responsibility of the recipient and are not included in the price paid to us. We have no control over these charges.
Incorrect Addresses
Please check your address carefully. We cannot be held responsible for orders sent to an address entered incorrectly at checkout. If you spot an error, email support@rebornely.com immediately — we can usually correct it before dispatch.
Lost or Undelivered Parcels
If your parcel is marked delivered but not received, check with neighbours and your local sorting office first. If it cannot be located after 5 business days, contact us and we will open a carrier investigation and replace or refund your order.
Contact
Reborné — support@rebornely.com